Policies
This page aims to provide clear and transparent information regarding our terms of service, privacy policy, shipping and delivery, as well as our returns policy. Please take a moment to review each of these important documents:
- Terms of Service: Our Terms of Service outline the rules and guidelines for the use of our website and services. By accessing or using our website, you agree to abide by these terms.
- Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your personal information when you use our website. Your privacy and security are important to us, and we are committed to safeguarding your data.
- Shipping and Delivery: Our Shipping and Delivery policy details information regarding shipping methods and delivery times. We strive to provide you with a seamless experience, and this policy aims to clarify our procedures for getting your orders to you promptly.
- Returns: Our Returns policy outlines the procedures for returning and exchanging items purchased from our website.
Please click on the respective links above to view each policy in detail. If you have any questions or concerns regarding our policies, please get in touch with our super-friendly support legends at hello@sarkysloth.com
SHIPPING FAQ
Do you ship overseas?
We ship awesome clothes to the following countries...
Asia Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea, Indonesia, Taiwan, China, Malaysia, Thailand.
The UK
North America: United States, Canada.
Europe
How can i track my order?
You will receive an automated tracking number once your order has been dispatched. You can also track your order in your Sarky Sloth account here.
Will i be charged customs or import fees for international orders?
Please note some international orders will occasionally be charged customs or import charges upon arrival in the destination country. We are not responsible for these charges.
If you are ordering from the UK and your order value is above £135 pounds, you will only be charged duties at checkout.
USA / Canadian orders may incur customs or import charges upon arrival in the destination country.
Please note that we are not responsible for these charges.